Dear Guest, although we may not be able to shake your hand or give you a hug on arrival we welcome you and thank you for choosing to stay at Rooke Cottages.
With new government guidelines in place, for accommodation businesses to re-open, there are certain conditions outlining new safety requirements and cleaning protocols that we must follow to ensure the health and safety of our staff and guests, which we have stated below.
Checking in
On arrival, please scan the QR code located just inside the cottage entrance with your NHS COVID-19 App.
Cleaning
Cleaning will take a lot more time as we now need to double clean, which means firstly doing our usual high standard clean, followed by another clean using an antivirus disinfectant. With all the extra cleaning standards, we will need a lot more time to ensure that all the cottages are safe for you and your families. Departure and arrival times have had to be slightly adjusted to fit in with these new requirements. Guests would now be asked to check out by 9.00 am instead of 10 am and arrive no earlier than 5 pm instead of 4 pm.
Departure
On the morning of you leaving us, we ask if you can please strip your bedding off all beds that your party have used, and pack into yellow fabric laundry bags. (excluding pillow protectors, mattress protectors and throws)
All towels please put into black bin liners and leave in the bedrooms.
Government guidelines are stating that we must assume that anyone could be carrying the COVID-19 virus and by removing the bedding could mean making the virus airborne, which is why they are asking all guests to remove their bedding so the housekeepers aren’t coming into contact with it. We understand this isn’t ideal but we also have to think of our team.
Please can you also open as many windows as possible to ventilate the cottage before leaving.
Rubbish
Please empty all rubbish, including bathroom bins and place it in the bins outside.
Dishwashers
Please fill and run the dishwasher the morning of departure. We need to rewash cutlery, crockery, glassware etc. so having a fully loaded dishwasher would help save time for our housekeepers. As all kitchen equipment must be washed, some items have been removed to reduce any risk.
You might notice that some things may be missing in your cottage. Some soft furnishings, for example, throws and cushions, ornaments, paper leaflets, DVD’s, board games, have been removed as they are considered a high touch item.
We will provide hand sanitiser and cleaning products for your own use in and around the cottages.
Our complimentary mid-week maid service will not be available for the time being, however, if you require any extra things like dishwashing tablets toilet rolls, we will be happy to supply them.
Communal Areas
Our communal areas such as the storeroom/drying room will be closed until we can reopen safely. The children’s play area and surrounding fields will be available for you to roam and play freely, in a socially distanced way. All our cottages have private gardens to spend time relaxing.
We sincerely hope that you will have a happy and healthy holiday.
We look forward to welcoming our returning and new guest back soon, we’ve missed you all.
Once again thank you for all your help and understanding in these difficult times.
If you have any questions, please feel free to email us at info@rookecottages or call on 01208 880368 or dial 5 on the cottage phone.
Kind regards,
Rob Gill and Jenna
Please remember to log out of all APPS used on the TV’s when you leave.
Children and Dogs roaming freely, please drive slowly around the complex.
Thank you
Rooke Farm is owned by The Duchy of Cornwall.
We have lived here together for 35 years, and have two daughters, Jenna and Sarah both living close. Rob was born at the farm and has worked here since leaving college in 1973. We have 2 little dogs called Darcy and Beau, who may visit from time to time.
Rooke is 235 acres which is mainly arable growing crops and a small flock of sheep. We are enrolled in HLS (Higher Level Stewardship) which encourages wildlife and farming to run hand in hand. By leaving wider margins in fields and not cutting hedges back to encourage bird nesting we have noticed a significant increase in both mammals and birds. We have resident barn owls that can be watched on the TV via a webcam on the old analog channels. You may be lucky enough to see these majestic birds fly over at dusk when they start their hunting routine.
We also have a family of Hares that seem to be on the increase, a lovely sight popping into the guest's garden to have a quick peek.
Telephone: Walnut cottage telephone number is 01208 881895
Outside line: Press 9 then phone number you wish to ring
Reception: Press 5
Please remember to settle your telephone bill before you leave.
Internet: All the cottages have WiFi please look for ‘Rooke Cottages Guest’
Password: rooke2020
Extension numbers
Free of charge between cottages
- Honeysuckle Ext 222
- Meadow Ext 223
- Farmhouse Ext 224
- Forge Ext 225
- Jasmine Ext 226
- Walnut Ext 227
- Courtyard Ext 212
We are lucky enough to have some of the best restaurants in Cornwall all within a short distance from us, here is just a small amount that we have visited or have had good feedback from, please do let us know if you have found any gems that you would like to pass on to us.
St Kew Farm Shop and Café
Situated on the A39 by the golf course. Our daughter Sarah and her partner Josh run the business. Good breakfast lunch or just coffee and homemade cakes, also fresh farm produce and Cornish breads daily.
Trevathan Farm Shop St Endellion
Situated on the Port Isaac road, pick your own strawberries when in season, good farm shop and small cafe selling homemade cakes and snacks.
Wadebridge
Is the nearest town, which is four miles away. Lovely riverside town with varied independent small shops, great tea shops banks chemist Chinese and Indian take away. Bakery sells good pasties, fish and chip shops and small Cinema. There are several supermarkets at Wadebridge, Tesco’s, and Aldi just out of the town and the Co Op and Lidles in the centre. You can hire a bike from a number of bike hire places to discover the Camel Trail, to either inland to Bodmin or follow the river all the way to the picturesque port of Padstow.
Rock:
All water sports, such as sailing, water-skiing wind sailing and fishing can be hired from here. The Black Tor ferry crosses to Padstow from here, and after this finishes a water taxi takes over. Golf can be played at the famous St Enodoc golf course. Rock has a selection of shops and Deli Fish shop and several up-market places to eat see below: Rock bakery makes a good Cornish pasty.
Polzeath and Daymer Bay:
Both are lovely safe sandy beaches. Polzeath has many cafes and beach shops where you can hire surf boards and wet suits or book in for a surfing lesson from Surfs Up Surf School www.surfsupsurfschool.com 01208 862003 or Wavehunters Surf School www.wavehunters.co.uk 07969 660014
Port Isaac:
A very fishing village, well worth a visit. Lots of narrow streets to explore, and the best place to buy fresh fish. Well known as the backdrop for Doc Martin and for its home-grown folk singers The Fisherman’s Friends that can be heard on some summer evenings entertaining the crowds from the slipway by the harbour.
Padstow:
Padstow is another attractive fishing port, watching the boats come and go around the harbour whilst eating an ice-cream is a great way to relax. Padstow has a good selection of shops, cafes, numerous restaurants from fish and chips to excellent seafood restaurants. Boat trips around the coast and the bay can all be booked from here,
St Kew Inn: Tel 01208 841259
15th Century village pub situated next to St James the Great church. Welcoming bar and restaurant, with blazing fire in the winter and large beer garden for a warm summer evening. Very popular so you may need to book. Dogs welcome in the bar area.
Maltsters Arms Chapel Amble: 01208 812473 Also now doing takeaways
A good village pub, serving local ales and beers and good quality local food, specials menu and families welcome. Dogs allowed in but only on hard floor areas in the bar and snug. Sunday carvery. Short walk into the village of Chapel Amble.
Nathan Outlaw Fish Kitchen Port Isaac
Outlaws Fish Kitchen 01208 881183
The Dining Room Rock: 01208 862622
Small intimate restaurant, lovely food with relaxing atmosphere. Good reviews on trip advisor
Rock Inn: 01208 86220603
The Rock Inn is situated on the Rock waterfront with superb views overlooking the estuary and Padstow this newly refurbished restaurant serves good food at reasonable prices, breakfast teas coffees lunches and evening meals, served until 9.30pm Families and well behaved dogs are also welcome.
Mariners Rock: 01841 532093
Paul Ainsworths newest gastropub overlooking the estuary, popular with both visitors and locals.
The Seafood Restaurant: 01841 53248
Rick Steins Cafe, St Petroc's and his fish and chip shop all in Padstow
Rick Stein’s famous restaurant continues to be a popular choice for those who enjoy good seafood and service. www.rickstein.com
No 6 Padstow: 01841 532093
Award-winning chef Paul Ainsworth continues to create stunning food in an intimate lovely restaurant tucked away down the side street in Padstow. Voted the best restaurant in Cornwall by Which? Good Food Guide now has a Michelin star.
Caffe Rojanos Padstow: 01841 532796
Another of Paul Ainsworth's restaurants situated around the corner just off the main harbour of Padstow. Bussing all the time with a relaxed feel, this Italian influenced menu makes it a very popular venue for couples and families alike.
Takeaways
Jons Fish and Chips Wadebridge near Lidls
Tiny Thai Wadebridge good authentic Thai take away. wwwthetinythai.co.uk
Craft Works in Salt Box Street food Venue, situated next to Lidles Wadebridge 07398560810 email [email protected]
Paradise Pizzas Dunders Hill Polzeath 07898515641 open Friday and Saturday 4pm-8pm
Sunday 12pm-4pm call to order
The Raj Indian takeaway and restaurant Wadebridge 01208 895454
Wai Kui Chinese Takeaway 01208 814165
Emergency Numbers
Doctors Wadebridge 01208 812222.
Doctors Port Isaac 01208 880222.
Hospital Truro 01872 74242.
Dentist Wadebridge 01208 812450
Veterinary Surgery Nutes Wadebridge 01208 813258
Local Churches.
St. Kew Church, service Sunday 9.30 am.
Wadebridge Methodist Chapel, Sunday 10am
