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Terms & Conditions

  1. Reservations must be accompanied by a deposit of 50% of the tariff price, with the balance payable at least 4 weeks before the holiday commences (8 weeks for non-UK residents).
  2. Cancellations must be received in writing, either by letter or e-mail. In the event of a cancellation you will be liable to pay the total amount due. However if we manage to re-let the accommodation, 75% of the cost will be returned. You are advised to take out cancellation insurance to cover this eventuality. Details of a cancellation scheme will be sent to you with your booking confirmation.
  3. The full amount is payable on reservation made 4 weeks or less before arrival.
  4. If an overdue balance is not paid by the requested date, it will be assumed you have cancelled and the property will become re-available. However, if the property does not re-book you will still be liable for the balance.
  5. Holiday cottages/apartment are available from 3 PM on the day of your arrival to 10.00 AM on the day of departure.
  6. All our properties are let on the basis of a non-smoking occupancy.
  7. We supply all bed linen bath and hand towels required for each person.
  8. Electricity is included in the tariff price. Heating/logs between October and April is also included in the tariff price, any other time the heating/logs are available at additional cost.
  9. Well behaved dogs with responsible owners are accepted by arrangement and only in Honeysuckle, Walnut, Meadow, Farmhouse and Courtyard Cottages. A charge of £25.00 per dog per week will be made.
  10. There must be no more members in your party than the property is designed to accommodate.
  11. Any breakages, loss or damage must be reported and paid for.
  12. The proprietors reserve the right to terminate your stay if you or members of your party are believed to be causing a nuisance to the other guests or are not treating the property with due respect.
  13. The proprietors cannot be held responsible for the failure of public services e.g. electricity, water etc. but will endeavour to ensure resumption of services as quickly as possible.
  14. The proprietors, will not be liable for any lost, damage or injury sustained by guests unless negligence is proven.
  15. The proprietors reserve the right to alter specifications at their discretion, without notice.
  16. The proprietors or their representative has the right to access the premises during the period of the booking.

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